We want to say congratulations to our client, RevSpring, for winning an eHealthcare Leadership Award in the category of Best Online Bill Pay! RevSpring earned this award for the improved digital patient experience they built for Dignity Health — the nation’s fifth largest health system.
As a result of the enhanced online bill pay system, RevSpring has helped Dignity Health accelerate positive patient response, maximize collection efficiency, deliver a personalized patient experience, and analyze data regularly to understand and adjust communications.
Dignity Health has been able to realize significant increases in self-service payments and electronic statement delivery.
We started our partnership with RevSpring at a pivotal time in the company’s history where they needed a new, cohesive brand strategy following the merger of five separate companies. We created a clear brand architecture, detailed transition plan, and modern web experience, and have continued to promote their business with public relations, analyst relations, and content creation.
RevSpring leads the market in financial communications and payment solutions that inspire patients to pay. Since 1981, the company has built the industry’s most comprehensive and impactful suite of patient engagement, omni-channel communications, and payment solutions backed by behavior analysis, propensity-to-pay scoring, contextual messaging, and user experience best practices. Using proprietary data analytics to tailor the engagement from pre-service to post-service, RevSpring improves the financial experience and outcomes for providers and their patients. To learn more, visit revspringinc.com.