Is your local business looking for ways to engage with your customers? With Get Satisfaction, customers can connect each other and with your company to ask questions, review your business, raise any concerns, or offer ideas. A modern approach to customer support allows your company to better engage with customers in real-time, respond to questions and concerns quickly and easily, and act on meaningful customer feedback to improve your product or service.
Get Satisfaction integrates your community of customers with your existing online presence. The platform integrates with Twitter and Facebook to extend your community out to where your customers are. Get Satisfaction also helps you manage conversations efficiently. Merge similar conversations to form a better user experience and direct certain questions to the specific employee who can best assist the customer. The tool also integrates with your website, so you can embed relevant community content where it will have the most impact.
If your business is looking for a better way to build and manage your online community, check out Get Satisfaction and request a demo.
